Boeing: successful crisis management is only possible with an open corporate culture

By Janny Payne

“With countless lives impacted, a string of lawsuits and a financial impact in excess of billions of dollars, the 737 MAX crisis is the most significant Boeing has ever faced. It has already provided the ultimate test of crisis leadership and, with the aircraft likely to remain grounded until next year, it shows no signs of abating any time soon.”…

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